| This technote identifies a defect where attempts to select the properties of a read only UCM stream using the Metadata Navigator in IBM® Rational® ClearCase® Remote Client (CCRC) version 7.0.1.CU02 results in an error stating, An error has occurred. See details for additional information, yet the dialogue box is empty. |
| Cause |
Note: This only happens with "read-only" streams. Error During ClearCase Stream Property Fetching X An error occurred. See details for additional information. This issue has been logged as defect APAR PK37277. |
| Solution |
There is currently no solution for this issue. WORKAROUND: Use a Full ClearCase client to view the properties of a Read-Only Stream until this feature is corrected in CCRC. |
Error during ClearCase Stream Property Fetching
ClearCase Remote Client fails to start after installation
| This technote provides instructions on how to work around a defect related to the IBM® Rational® ClearCase® Remote Client package included in the latest 2003.06.00 UNIX® and Linux® patches released February 23, 2006. | ||||||||||||||||||
| Cause | ||||||||||||||||||
Attempts to start the stand-alone version of CCRC installed from a UNIX or Linux host which was installed or upgraded from a release area with the below patches applied results in the following error: DIAGRAM: UNIX Release Area with affected patches ==> ClearCase install ==> CCRC install from client or RWP server AFFECTED PATCHES
Note: Clients installed from a release area patched before the affected versions above will not experience any problems installing or updating CCRC.
| ||||||||||||||||||
| Solution | ||||||||||||||||||
This defect has been resolved in the following updates
Note: Whether the CCRC installation was performed from the Rational Web Platform (RWP) server or from a client, the following steps need to be taken on ALL hosts that were installed or upgraded from a release area on UNIX applied with the above affect patches.
1. Uninstall CCRC on the affected clients. 2. Download both CCRC bits below and copy to the RWP server, clients or any hosts installed or upgraded from the UNIX release area with the affected patches:
3. Overwrite the zip archive in the following location on the RWP server: 4. Reinstall the CCRC client. RELEASE AREA WORKAROUND: The replacement files above cannot be added to the release area in order to alleviate future CCRC install problems. Note: If your primary method of CCRC installation is performed from the RWP server, the steps above should be sufficient to resolve all issues; however, if CCRC is installed from any other hosts that have been installed or upgraded from the UNIX release area with the affected patches, the following option is available. Restore the release area to its predecessor release. 1. Delete the release area with the latest patches applied. 2. Create a new release area using the following predecessor patches:
|
Unable to fetch delivery target stream
| This technote identifies a defect where the IBM® Rational® ClearCase® Remote Client can not create views based on a read-only stream. |
| Cause |
The following error occurs while attempting to create a CCRC UCM view to any read-only stream or while attempting to create an integration view on a multi-stream project:
This issue has been logged as defect APAR PK11770. |
| Solution |
This issue has been resolved in ClearCase 7.0. This functionality will not be patched in prior versions and there are no known workarounds. |
CCRC client install hangs on RedHat 8 platforms
| This technote explains why the IBM® Rational® ClearCase® Remote Client (CCRC) install hangs on RedHat® Linux™ 8 platforms. |
| Cause |
This problem has been logged as defect APAR PK03544. |
| Solution |
Red Hat 8 is not a supported platform for CCRC clients. Review the technote 1205629 for more information on getting started with CCRC including links to documentation. |
Unable to access a VOB directory when using CCRC
| When using IBM® Rational® ClearCase® Remote Client (CCRC), accessing a directory that is loaded in a view will fail if the directory contains an element that is not selected by any rules in the view's the config spec. |
| Cause |
| After loading a sub-directory into a view, where all but one element is selected by a rule in the view's config spec, the entire directory is not accessible. The expected behavior is that the element name would appear in the view, with "no version selected" noted in the rule column. This issue can impact the entire VOB directory. For example, if no rule in the config spec selects the lost+found directory of the VOB, then that entire directory structure is not accessible in that view. This behavior has been reported as defect APAR IC47351. |
| Solution |
| This issue has been resolved in ClearCase 7.0. When an element is not matched by a config spec rule in the case of a -none rule or just simply not being selected by any rule:
WORKAROUND: The rules in the view's config spec must select all versions in all VOB sub-directories that are getting loaded into the view. |
Sticky bit on AIX set to /tmp using CCRC causes disk to fill up with temporary files
| This technote identifies a defect that impacts IBM® AIX® hosts running Rational® ClearCase® Remote Client (CCRC) causing the /tmp directory to fill up. | |||||||||
| Cause | |||||||||
| A sticky bit was applied by an administrator to /tmp on an AIX host running Rational Web Platform (RWP) in order to prevent users from deleting each other's temp files. This caused the ClearCase Remote Client (CCRC) to create temporary files during add to source operations named aaaa* in /tmp (example: /tmp/aaaaaaa). CCRC is unable to properly remove these files due to the permissions applied on /tmp thus the directory fills up causing loss of disk space. This has been reported as defect APAR IC48694. | |||||||||
| Solution | |||||||||
This defect has been resolved in the following updates:
After installation of the patch, ClearCase will create a directory underneath /tmp for RWP and CCWeb/CCRC to use. Since the sticky bit will not propagate its permissions to the new directory, RWP will work without leaving the aaaaa* files around. WORKAROUND: Create a script and or cronjob to delete these files from the /tmp directory on a scheduled basis to maintain control of disk space. |
Modified date field displays undefined
| This technote identifies a defect where the IBM® Rational® Web Platforms modification display time is undefined if the Regional Option is not set to English(United States) on Windows® affecting users of ClearCase Web and ClearCase Remote Client. |
| Cause |
| Defect APAR IC41616 has been reported to address this behavior. |
| Solution |
| This issue has been resolved in ClearCase 7.0, and there are no known workarounds. |
CCRC Load state: Update Cancelled mode
| This technote identifies a defect using the IBM® Rational® ClearCase® remote Client (CCRC) version 6.14.7 on Windows® XP where editing the config spec causes the view to be unusable. |
| Cause |
| Upon editing the config spec in CCRC and updating the view the view properties show the view in the following state: Load state: Update cancelled As a result, subsequent commands on this view cannot be run. |
| Solution |
| This defect has been resolved indirectly as of the changes made for update 6.14.8. Review technote 1215611 for more details on Installing or updating CCRC for Eclipse 3.0 and later. |
Drag and drop from the host OS into CCRC fails
| This technote identifies a defect where the drag and drop capability of copying files from the host operating system (OS) into the IBM® Rational® ClearCase® Remote Client (CCRC) fails, and provides steps to workaround the issue. |
| Symptom |
| Cause |
Attempts to drag and drop files from the host OS into the CCRC Navigator view result in no files copied. Example: Attempts to drag eclipse.ini from the Microsoft® Windows® Explorer IDE into the CCRC Navigator view does not work even though all appearances shows that CCRC will accept the file.
|
| Resolving the problem |
This defect has been resolved in Rational ClearCase version 7.0.1. WORKAROUNDS:
2. Perform the drag and drop by holding down the control key (Ctrl) while releasing (dropping) the file in the destination folder within CCRC. This will permit the copy of host OS files to CCRC Navigator view. Example: Attempts to drag eclipse.ini from the Microsoft® Windows® Explorer IDE into the CCRC Navigator view. Open Windows Explorer to the source folder. Drag the file to the destination folder within CCRC. Hold down the Ctrl key and drop the file in the destination folder. CCRC will request confirmation of the copy operation. Click Yes. CCRC will automatically refresh and the file will appear in CCRC. Change request (RFE) RATLC00742703 has also been filed to add the drag and drop functionality in to CCRC Details view. Currently this feature is disabled. Attempt to drop files into the Details view results in the icon below. |
ccweb: Error: No tag in region for view
| |||||
| Cause | |||||
Defect APAR PK53146 has been opened to investigate this issue. To be added to the list of clients reporting this issue, contact IBM Rational ClearCase support. | |||||
| Resolving the problem | |||||
The defect has been resolved in the following updates: 7.0.1
WORKAROUND: If you are not able to upgrade, then one workaround for this is to uncheckout the element and launch the version tree browser. |
Error Fetching View Content
| ||
| Symptom | ||
Attempts to refresh a CCRC view, results in the following error: Error Fetching View Content An error is also reported on the CCRC server: Operation view_readdir_ext() failed: directory not selected in configuration specification | ||
| Cause | ||
This occurs because events similar to the following sequence have occurred in the environment:
Note: This issue does not occur in a view that does not have the directory loaded. Clicking the folder will show its contents as not loaded and without any errors, which is the expected behavior. This issue has been recorded as a defect, APAR PK33655. | ||
| Resolving the problem | ||
This issue is related to unimplemented functionality in the current release, thus the problem has been closed as a request for enhancement. WORKAROUND: Update the CCRC view, rather than using the Refresh. |
Error: 1 config spec load rule problems encountered
| ||
| Symptom | ||
Attempts to start a UCM rebase operation from the ClearCase Remote Client results in the following error:
| ||
| Cause | ||
The load rules of your view specify a directory to load which will no longer be visible as a result of the rebase. For example, if your view is configured to load DIR1 which resides in Component 1, but the latest baseline created now excludes Component 1 from the project, you will be unable to load DIR1 after the rebase is complete.
This behavior has been reported as defect APAR PK09596. | ||
| Resolving the problem | ||
This defect has been resolved in ClearCase version 7.0.1 WORKAROUND: The rebase operation will continue to fail until you change your load rules. Right click on the view in CCRC and choose Tools > Show ClearCase View Configuration. Inspect your load rules and compare them with the directory structure of your target stream (for example, use the integration stream if rebasing to the default target). If the directory specified in the error message is selected by your load rules, but does not exist on the integration stream, change the load rules accordingly.
|
Error 1334. The file mergemodule.txt cannot be installed
| ||
| Symptom | ||
Download ClearCase 7.0.
| ||
| Cause | ||
The install currently cannot be automated for the enduser. Defect APAR PK26377 has been submitted to address this problem. | ||
| Resolving the problem | ||
This defect has been resolved in Rational ClearCase version 7.0.1.
Install the CCRC.NET client by answering the several install questions posed during installation. |
CCRC Web server URL is removed if all views are removed
| This technote identifies a known defect that causes the connection information to the Rational Web Platform (RWP) server be lost when using the IBM® Rational® ClearCase® Remote Client (CCRC) interface. |
| Symptom |
When all of your CCRC web views are removed, the copy area or view root for each view is also removed. This will delete the local path entry within the .ccase_wvreg file for each view. This file is where the CCRC Web server URL is cached; however, when the last view is removed, the URL is no longer referenced. Scenario:
|
| Cause |
Defect APAR PK43874 has been submitted to address this behavior. |
| Resolving the problem |
There is currently no solution available for this defect. WORKAROUND: At least one view must be maintained, and not removed, to prevent the URL from being removed. |
CCRC fails to import projects from Team Project Set File (.psf) if Project Name starts with a VOB tag
| |||||
| Cause | |||||
Importing Team Project Files created from projects loaded through the ClearCase Remote Client (CCRC) fails to load those projects where the name starts with the VOB tag.
Defect APAR PK29761 has been opened to address this issue. | |||||
| Resolving the problem | |||||
There is currently no solution for this defect. WORKAROUND: Import the projects whose name starts with the VOB tag name one by one using the menu: File > Import Existing Project into Workspace |
ClearCase Remote Client startup error on Linux
| ||
| Symptom | ||
Attempts to run CCRC 7.0 on Linux results in the following error message: Note: This error will pop up after the CCRC splash screen disappears: An error has occurred. See the log file /home/user/.Rational/CCRC/workspace/.metadata/.log The log file contains the following: !SESSION 2006-12-01 15:47:04.876 ----------------------------------------------- eclipse.buildId=M20050929-0840 java.fullversion=J2RE 1.4.2 IBM J9 2.2 Linux x86-32 j9xia32142-20050609 (JIT enabled) J9VM - 20050524_1738_lHdSMR JIT - r7_level20050518_1803 BootLoader constants: OS=linux, ARCH=x86, WS=gtk, NL=en_US Command-line arguments: -os linux -ws gtk -arch x86 !ENTRY org.eclipse.osgi 2006-12-01 15:47:12.606 !MESSAGE Application error !STACK 1 org.eclipse.swt.SWTError: XPCOM error -2147467262 at org.eclipse.swt.browser.Browser.error(Browser.java:996) at org.eclipse.swt.browser.Browser.setText(Browser.java:1456) at org.eclipse.ui.internal.intro.impl.presentations. BrowserIntroPartImplementation.generateDynamicContentForPage (BrowserIntroPartImplementation.java:215) at org.eclipse.ui.internal.intro.impl.presentations. BrowserIntroPartImplementation.dynamicStandbyStateChanged (BrowserIntroPartImplementation.java:395) at org.eclipse.ui.internal.intro.impl.presentations. BrowserIntroPartImplementation.doStandbyStateChanged (BrowserIntroPartImplementation.java:602) at org.eclipse.ui.internal.intro.impl.model.AbstractIntroPartImplementation. standbyStateChanged(AbstractIntroPartImplementation.java:249) at org.eclipse.ui.internal.intro.impl.model.IntroPartPresentation. standbyStateChanged(IntroPartPresentation.java:433) at org.eclipse.ui.intro.config.CustomizableIntroPart. standbyStateChanged(CustomizableIntroPart.java:263) at org.eclipse.ui.internal.ViewIntroAdapterPart$2. run(ViewIntroAdapterPart.java:74) at org.eclipse.swt.custom.BusyIndicator.showWhile (BusyIndicator.java:69) at org.eclipse.ui.internal.ViewIntroAdapterPart. setStandby(ViewIntroAdapterPart.java:70) at org.eclipse.ui.internal.ViewIntroAdapterPart$1.propertyChanged (ViewIntroAdapterPart.java:55) at org.eclipse.ui.internal.WorkbenchPartReference.fireInternalPropertyChange (WorkbenchPartReference.java:336) at org.eclipse.ui.internal.WorkbenchPartReference.fireZoomChange (WorkbenchPartReference.java:497) at org.eclipse.ui.internal.PartPane.setZoomed(PartPane.java:325) at org.eclipse.ui.internal.PartStack.setZoomed(PartStack.java:1191) at org.eclipse.ui.internal.PartSashContainer.zoomIn(PartSashContainer.java:827) at org.eclipse.ui.internal.PartSashContainer.childRequestZoomIn (PartSashContainer.java:848) at org.eclipse.ui.internal.LayoutPart.requestZoomIn(LayoutPart.java:356) at org.eclipse.ui.internal.PartStack.childRequestZoomIn(PartStack.java:1141) at org.eclipse.ui.internal.LayoutPart.requestZoomIn(LayoutPart.java:356) at org.eclipse.ui.internal.PerspectiveHelper.zoomIn (PerspectiveHelper.java:1289) at org.eclipse.ui.internal.WorkbenchPage.setState(WorkbenchPage.java:3299) at org.eclipse.ui.internal.WorkbenchPage.toggleZoom(WorkbenchPage.java:3345) at org.eclipse.ui.internal.WorkbenchIntroManager.setIntroStandby (WorkbenchIntroManager.java:193) at org.eclipse.ui.internal.WorkbenchIntroManager.showIntro (WorkbenchIntroManager.java:132) at org.eclipse.ui.application.WorkbenchAdvisor.openIntro (WorkbenchAdvisor.java:486) at org.eclipse.ui.internal.application.CompatibilityWorkbenchWindowAdvisor. openIntro(CompatibilityWorkbenchWindowAdvisor.java:57) at org.eclipse.ui.internal.WorkbenchWindow.open(WorkbenchWindow.java:699) at org.eclipse.ui.internal.Workbench.busyOpenWorkbenchWindow (Workbench.java:677) at org.eclipse.ui.internal.Workbench.doOpenFirstTimeWindow(Workbench.java:1282) at org.eclipse.ui.internal.Workbench.openFirstTimeWindow(Workbench.java:1223) at org.eclipse.ui.internal.WorkbenchConfigurer.openFirstTimeWindow (WorkbenchConfigurer.java:190) at org.eclipse.ui.application.WorkbenchAdvisor.openWindows (WorkbenchAdvisor.java:706) at org.eclipse.ui.internal.Workbench.init(Workbench.java:1034) at org.eclipse.ui.internal.Workbench.runUI(Workbench.java:1636) at org.eclipse.ui.internal.Workbench.createAndRunWorkbench(Workbench.java:367) at org.eclipse.ui.PlatformUI.createAndRunWorkbench(PlatformUI.java:143) at com.ibm.rational.clearcase.standalone.plugin.StandaloneApplication. run(StandaloneApplication.java:46) at org.eclipse.core.internal.runtime.PlatformActivator$1. run(PlatformActivator.java:226) at org.eclipse.core.runtime.adaptor.EclipseStarter. run(EclipseStarter.java:376) at org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:163) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke (NativeMethodAccessorImpl.java:85) at sun.reflect.NativeMethodAccessorImpl.invoke (NativeMethodAccessorImpl.java:58) at sun.reflect.DelegatingMethodAccessorImpl.invoke (DelegatingMethodAccessorImpl.java:60) at java.lang.reflect.Method.invoke(Method.java:391) at org.eclipse.core.launcher.Main.invokeFramework(Main.java:334) at org.eclipse.core.launcher.Main.basicRun(Main.java:278) at org.eclipse.core.launcher.Main.run(Main.java:973) at org.eclipse.core.launcher.Main.main(Main.java:948) Note: The issue is present only in the rich client platform version of CCRC, and not in 3.2.1 Eclipse SDK plugin on the same system. | ||
| Cause | ||
The cause appears to be related to an Eclipse defect. Review eclipse bug for more details:https://bugs.eclipse.org/bugs/show_bug.cgi?id=133304 | ||
| Resolving the problem | ||
WORKAROUND:
Note: The sytax required to set the variable will depend on the shell in use. |
Merge, diff and compare do not display when executed from CCRC on Linux
| |||||
| Cause | |||||
OpenMotif 2.3 is installed on the client which utilizes new naming conventions for libXm and libMrm libraries that xclearcase does not recognize. Defect APAR PK60667 has been opened to investigate this issue. | |||||
| Resolving the problem | |||||
There is no resolution for this defect at this time. WORKAROUND: Install OpenMotif 2.2 |
Undo checkout in CCRC fails due to post-op trigger that performs rmbranch
| |||||
| Cause | |||||
This issue was identified as a product defect under APAR IC45546. | |||||
| Resolving the problem | |||||
This defect has been resolved in Rational ClearCase version 7.0.1. WORKAROUNDS:
Review IBM Rational ClearCase Command Reference on the topic of mktrtype (cleartool man mktrtype) for more details. |
RSA/RAD 7.0 .compatibility file constantly needs checkout/checkin within CCRC 7.0.1
| |||||
| Cause | |||||
Defect RATLC01159075 has been submitted to address this issue. | |||||
| Resolving the problem | |||||
There is currently no solution for this defect.
|
Use Cancel when stopping a Delete operation in the Select Activity window
| |||||
| Cause | |||||
Defect APAR PK61606 has been opened to investigate this issue. To be added to the list of clients reporting this issue, contact IBM Rational ClearCase support. | |||||
| Diagnosing the problem | |||||
Problem Scenario:
| |||||
| Resolving the problem | |||||
There is currently no resolution available for this defect. WORKAROUND: Use Cancel on the Select Activity dialog box instead of the X button to close the window to cancel the deletion of the file, rather than proceed with the removal operation. Note: If there is no activity selected in the drop-down, then the close, X, button performs as it should and closes the dialog, and no delete operation is performed. |