| |||
| Symptom | |||
When issuing a cleartool command from the command line of a ClearCase client system that attempts to communicate with a remote registry server, the following error is generated: C:\>cleartool lsview albd_rgy_get_entry call failed: RPC: Timed out cleartool: Error: Trouble contacting registry on host "host1": timed out trying to communicate with ClearCase remote server. | |||
| Cause | |||
A possible cause for this failure may be due to personal firewall software packages, such as CyberArmor, XP SP2 firewall, or Zonelabs, installed on the client. | |||
| Resolving the problem | |||
| Check for any personal firewall software packages installed or enabled on the client. If so, disable, remove, or configure the software so that ALL ClearCase processes can communicate to and from the client (essentially allow communication to and from all the executables in the ClearCase installation directory). Review technote 1117638 for more details why firewalls and ClearCase do not operate together. Note: IBM Rational does not test against, nor support, the use of personal firewall software packages in conjunction with ClearCase. |
Error: albd_rgy_get_entry call failed: RPC: Timed out - Trouble contacting registry on host "hostname"
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