CCRC login error Unable to connect to server URL

This technote explains why the error, Unable to connect to server URL, occurs when attempting to login from a IBM® Rational® ClearCase® Remote Client.
Symptom

The following error is reported during an attempt to login from a CCRC client...

Unable to connect to server

...where URL above is the url to which the user was logging in.

You can successfully start-up CCRC 7.0.1, but cannot login to the RWP server from CCRC. The user had no problem logging into CCWeb using a Web browser.


Cause

A change in the environment was not reflected in the CCRC profile (.Rational).

Resolving the problem

Delete .Rational from your home directory and CCRC will start. By default, the profile is located in this path, C:\Documents and Settings\{USERNAME}\.Rational.

Note: .Rational will be automatically recreated and updated during CCRC startup.

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