Unexpected slow performance in CCRC after upgrading RWP server to ClearCase 7.0.1

why you might experience slow client performance using the IBM® Rational® ClearCase® Remote Client (CCRC) after upgrading your Rational Web Platform (RWP) server to version 7.0.1 on UNIX® or Linux®.
 
Cause

The permission settings on the/var/adm/rational/clearcase/config/ccweb.conf file were 400.
 
Diagnosing the problem

Verify if the /var/adm/rational/clearcase/config/ccweb.conf is locked by running fuser -u.

  • This problem has been seen when performing the following steps:
    • Turn on tracing
    • Start up CCRC in debug mode (as described in technote 1234118).
    • Login
    • Join project
    • Expand project folder
    • Expand project sub-folder

    The results from following the above steps showed that there was a 10 second delay in almost every operation

 
Resolving the problem

Open the permissions on the ccweb.conf file.

Note: In the above example, the permissions on the ccweb.conf file were changed to 644 to resolve the issue.

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